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培训目的 ·加强医药商品知识、专业技能操作的培训;使岗位作业流程规范化和标准化;并努力简化各项工作。 ·全面提升公司管理层人员的基本素质和管理能力。从独立的人格-相互沟通-良好合作-自我完善;加强各部门的相互合作;统筹兼顾,要事为先。 ·加强导购技巧和顾客异议处理的全员培训,巩固老顾客,开发新顾客,建立忠诚顾客,扩大市场份额。
Training Objectives • To strengthen the training of pharmaceutical product knowledge and professional skills operation; to standardize and standardize the post operation process; and to make every effort to simplify the work. · Improve the basic quality and management ability of the company’s management staff in an all-round way. From an independent personality - mutual communication - good cooperation - self-improvement; strengthen mutual cooperation between various departments; take all factors into consideration, the first thing to do. • Strengthen all-staff training in shopping guide skills and customer objection handling, consolidate old customers, develop new customers, build loyal customers and expand market share.