女性顾客更喜欢女性维修工人上门服务,而不是让一个陌生男子走入自己家中。Tanna Marino和丈夫Michael——休斯顿的一名消防员过去一直对技术维修有兴趣。一次家里的冰箱出了问题,他们认为是压缩机坏了,但不敢自己动手维修,因此给当地的家电快修连锁店Mr.Appliance打了电话。Tanna回忆:“当Mr.Appliance的维修人员来到之 Female customers prefer women’s maintenance workers to their home services rather than letting a strange man walk into their own home. Tanna Marino and her husband Michael, a firefighter in Houston, have been interested in technical maintenance. Once the refrigerator in the home had a problem, they thought that the compressor was broken, but they did not dare to repair it themselves, so they called the local appliance repair chain Mr.Appliance. Tanna recalled: ”When the maintenance staff of Mr.Appliance came