使用说明书被称作家用电器产品的“软质量”，它直接影响着消费者产品的购买和安全使用。本文以家用空调使用说明书为例，从工效学角度对几款空调使用说明书进行可用性评测，着重对说明书在使用过程中存在的工效学问题进行了研究和分析，并提出了相应的解决方案，研究结果为今后提升空调产品使用说明书的用户体验水平提供了重要参考和指导。,Manuals are regarded as the soft quality of domestic appliances, directly affecting the consumers’ purchase and safe use of products. Taking the manuals of home air conditioners for example, this paper carries out the ergonomic usability evaluation of the manuals for home air conditions from the perspective of ergonomics, and elaborates on the problems existing in the process of using manuals, providing important guidance for the preparation of instructions and improving the level of user experience of the manuals of home air conditioners.