一、办公室自动化概述办公室自动化,是指利用先进科学技术,使办公业务借助于各种设备,并由这些设备与办公人员构成服务于某种目标的人-机信息系统,其目的是尽可能充分地利用信息资源,提高工作效率和管理质量,辅助决策,以求取得更好的效益。它涉及到行为科学、管理科学、人 I. Overview of office automation Office automation refers to the use of advanced science and technology to enable office services to use various devices, and these devices and office personnel constitute a man-machine information system that serves a certain purpose, and its purpose is to be as full as possible. To use information resources, improve work efficiency and management quality, and assist decision-making in order to achieve better benefits. It involves behavioral science, management science, people