“枯竭”(burnout)一词原指耗竭、燃尽。1974年美国精神分析学家Freudenberger首次将它使用在心理健康领域,用来特指从事助人职业的工作者由于工作所要求的持续情感付出、由于在与他人相互作用过程中所遇到的各种矛盾、冲突而引起的挫折感的加剧,而最终导致的在情绪、情感、行 The term “burnout” used to mean exhaustion, burnout. For the first time, Freudenberger, a psychoanalyst in the United States, used it in the field of mental health in 1974 to refer specifically to the types of workers who engage in helpful occupations due to the ongoing emotional demands of their job, due to various kinds of interactions with others Contradictions and conflicts caused by increased frustration, which eventually led to the emotional, emotional, line