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2014年,江苏电信1号文件提出实施宽带“营建维一体化”试点。为此,中国电信江苏南通分公司(以下简称南通分公司)提出要强化前后端协同,建设和运维要转变服务思路,从关注网络指标向关注客户感知转变,变被动支撑为主动服务,以“营建维一体化”为契机,真正实现没有前后端、只有客户端的工作目标。为切实有效落实“营建维一体化”工作要求,2月28日,南通分公司网络建设部牵头与7家施工单位签订了宽带协销责任状,标志着“营建维一体化”试点工作正式启动。
In 2014, Jiangsu Telecom No.1 proposed to implement the pilot program of broadband integration of camps and buildings. To this end, China Telecom Jiangsu Nantong Branch (hereinafter referred to as the Nantong Branch) proposed to strengthen the front and back-end synergies, construction and operation and maintenance to change service ideas, from the focus on network indicators to focus on customer perception change, change passive support as active service to “Build an integrated dimension ” as an opportunity to truly have no end before and after, only the client’s work objectives. On February 28, Nantong Branch Network Construction Department took the lead in signing the contract of responsibility for broadband co-operation with 7 construction units, marking “the integration of construction and maintenance” Pilot work officially started.