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美国肯德基国际公司的子公司遍布全球60多个国家,达9900多个。然而,肯德基国际公司在万里之外,又怎么能相信他的下属能循规蹈矩呢?一次,上海肯德基有限公司收到了3份总公司寄来的“鉴定书”,对他们外滩快餐厅的工作质量分3次鉴定评分,分别为83、85、88分。公司中外方经理都为之瞠目结舌,这3个分数是怎么评定的?原来,肯德基国际公司雇用、培训一批人,让他们佯装顾客潜入店内进行检查评
KFC International has subsidiaries in more than 60 countries around the world, reaching more than 9,900. However, KFC international company, how can I believe his subordinates can behave? Once, Shanghai KFC Co., Ltd. received three copies of the company's “identification”, the quality of their work at the Bund fast food restaurant points 3 times appraisal score, respectively 83,85,88 points. The Chinese and foreign managers are amazed, how these three scores assessed? It turned out that KFC International employs and trains a group of people, so that they pretend customers sneaked into the store for inspection