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目的建立医院药房品管圈,开展品质管理活动,降低医院门诊不规范处方率。方法从2014年12月至2015年9月,通过品管圈活动,分析发生不规范处方的原因,运用品管手法解决问题,制定相关对策。结果门诊不规范处方率从活动前的4.99%降到活动后的1.78%,达标率为101.1%,进步率为64.3%。结论通过品管圈活动降低了门诊不规范处方率,对提高处方质量、促进合理用药、保障医疗安全切实有益。
Objective To establish a hospital pharmacy quality control circle, to carry out quality management activities, reduce the hospital outpatient non-standard prescription rate. Methods From December 2014 to September 2015, the paper analyzed the reasons for the occurrence of non-standard prescriptions through quality control circle activities, applied quality control measures to solve the problems and formulated relevant countermeasures. Results Outpatient nonstandard prescription rate decreased from 4.99% before the activity to 1.78% after the activity, the compliance rate was 101.1% and the progress rate was 64.3%. Conclusion It is practical and beneficial to improve the quality of prescriptions, promote rational drug use and ensure medical safety by reducing the out-patient prescribing rate through QA activities.