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本文在界定网络舆情内涵及其演变规律基础上,提出电子政务环境下的网络舆情应对策略,指出通过分析网络舆情可以更好地改善、提高公共服务质量。
On the basis of defining the connotation of network public opinion and its evolution law, this paper puts forward the countermeasure of network public opinion under the environment of E-government, and points out that public opinion can improve and improve the quality of public service better through the analysis of network public opinion.