随着私家车数量的激增,汽车质量和售后服务维修质量欠佳,成为困扰有车族的主要问题。仅2004年上半年,全国共受理汽车消费纠纷,比2003年同期增长了55.86%。北京市质监局12365热线2003年共接到关于汽车及配件的投诉688件,比2002年的587件增加了17.2%。有关轿车和客车的投诉380余 With the surge in the number of private cars, poor quality of vehicle maintenance and after-sales service have become the major problems plaguing the car owners. In the first half of 2004 alone, a total of 558.6% of automobile consumption disputes were accepted across the country, an increase of 55.86% over the same period of 2003. Beijing Bureau of Quality Supervision 12365 hotline In 2003 received a total of 688 complaints about cars and parts, 588 more than in 2002 increased 17.2%. More than 380 complaints about cars and buses