精益管理发端于日本,成型于美国,迅速风靡全世界,就是因为它是有效的,所以广受企业界推崇。但遗憾的是,精益管理的成功实践主要集中在生产领域,服务业还鲜有成熟的推进模式和明显的成功案例。因此,烟草商业企业推进精益管理,也不宜对咨询机构和管理专家抱有太高的期望,关键在于结合实际进行大胆探索与实践,不断积累和总结经验。“精益”本就是企业管理的应有之义,精益与其说是方法和工具,其实更重要的是一种理念——消除浪费、精益求精、不断改善、追求卓越的理念。树立精益理念,把握精益实质,甚至比精益工具和方法的运用更为重要。牢 Lean management originated in Japan, forming in the United States, quickly swept the world, precisely because it is effective, so widely respected by the business community. Unfortunately, however, the successful practices of lean management are mainly concentrated in the field of production, and the service industry has few mature promotion modes and obvious success stories. Therefore, the tobacco business enterprises to promote lean management, it is not appropriate to consult institutions and management experts have too high expectations, the key is to boldly explore and practice in the light of reality, continue to accumulate and sum up experience. “Lean ” This is the proper meaning of business management. Lean is not only a method and a tool, but more importantly an idea - the concept of eliminating waste, improving, improving and pursuing excellence. Lean philosophy, grasp of the essence of lean even more important than the use of lean tools and methods. prison