中国消费者协会公共事务切有关人员说，法律规定：经营者有义务解释其所提供的商品或服务的一切更实情况，不能因为经营者的垄断地位，侵犯消费者知情权和获知权。在垄断的保护伞下，中国电信盲目重复建设，简单扩大生产规模，劳动生产效率低，服务质量低、收费昂贵等等，屡屡 According to the official from the Consumer Affairs Bureau of China Association of Consumer Affairs, the law states that: The operator is obliged to explain all the more realities of the goods or services provided by him and can not infringe upon the consumer’s right to know and the right to know because of his monopoly position. Under the monopoly umbrella, China Telecom blindly repeated construction, simply expand the scale of production, labor productivity is low, low quality of service, fees are expensive, etc., often