“95598”的创建 自国电公司将2001年定为“电力市场整顿及优质服务年”,并向全社会公布了八项供电服务承诺开始,云电集团就从各方面入手做好优质服务工作,供电部门也把目光投向了呼叫中心(CallCenter)。通过建立呼叫中心,为广大客户提供个性化、更加细致周到的优质服务,在供电企业与用电客户之间架起一座桥梁。 The creation of “95598” Since GDD designated 2001 as “Year of Power Market Reorganization and Quality Services” and announced to the whole society that eight power service commitments have been made, Cloud Power Group will make good service from all aspects, The power supply department also turned its attention to the Call Center. Through the establishment of call center, to provide our clients with personalized, more thoughtful and thoughtful service, power supply enterprises and consumers set up a bridge between.