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开场白:随着入世及中国老百姓生活水平的日益提高,汽车话题成为人们关心的一个热门话题,尤其是在城市居民中,拥有自己的轿车已成为众多老百姓提高生活质量,改变生活方式的一种企盼。 然而,随着有车族的增多,人们发现,拥有汽车并不像拥有其他家电产品那样简单。汽车并不是一次性消费,它需要在使用过程中不断地定期保养和维修,而这一系列的服务直接决定着汽车的质量和使用寿命。 据有关部门调查,随着汽车数量的增加,有关汽车质量的投诉也增多起来,其中许多质量问题是出在保养不正确、使用了不合格配件及修理技术不佳等因素上。 为帮助读者对汽车售后服务的情况有所了解,使有车族更好地维护好自己的利益,掌握正确保养、维修知识,使汽车维修业更加规范有序,本期特就这一话题邀请有关人士,见仁见智。
Opening Remarks: With the increasing accession to the WTO and the increasing standard of living of Chinese people, car topics have become a hot topic of concern to the public. Especially among urban residents, having their own cars has become an expectancy for many people to improve their quality of life and change their lifestyle. . However, with the proliferation of car owners, people have found that owning a car is not as simple as owning other home appliances. The car is not a one-time consumption, it requires regular maintenance and repair during use, and this series of services directly determines the quality and service life of the car. According to the investigation of related departments, as the number of cars increases, the complaints about the quality of cars have also increased. Many of the quality problems are caused by improper maintenance, the use of substandard parts and poor repair technology. To help readers understand the situation of automobile after-sales service, make the car owners better safeguard their own interests, master the correct maintenance and repair knowledge, and make the car repair industry more standardized and orderly. In this issue, special invitation to this topic The people concerned, a matter of opinion.