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经济的全球化、一体化、移民的普遍化带来城市发展的多元化。国际性商贸城市义乌的典型多元文化环境催生了义乌高校图书馆的多元文化服务。调查发现,义乌外籍人士多为学习型读者,对图书馆的利用率不高,且大多不了解图书馆的资源服务,而目前义乌高校图书馆面向外籍人士的服务也基本停留在借阅服务、自主学习和网络服务等基础阶段。在为外籍人士提供服务的策略方面,考虑从服务入口建设、文献资源保障体系建设、推送与宣传等6个方面进行探索。
The globalization of economy, the integration and the generalization of immigrants bring about the diversification of urban development. The typical multicultural environment of Yiwu, an international commercial city, gave birth to the multicultural service of Yiwu University Library. The survey found that Yiwu foreigners mostly learning-oriented readers, the utilization rate of the library is not high, and most do not understand the library’s resource services, while the current Yiwu University Library services for foreigners also remain in the basic borrowing services, autonomy Learning and network services and other basic stages. In terms of strategies for providing services to foreigners, we will consider exploring six aspects of service entrance construction, construction of document resources support system, promotion and promotion.