10月31日,德国曼(MAN)在国内的首家商用车中心在北京成立。至此,欧洲著名的卡车生产企业沃尔沃、曼都在北京设立了销售服务中心。据了解,在欧洲,是没有4S这一概念的,4S是丰田公司提出的一个概念。但就沃尔沃和曼在北京的这两家销售中心来讲,实际上担负的就是4S店的功能。为了比较国际巨头在北京的销售服务态度,记者对德国曼、瑞典沃尔沃在北京具有相同档次的销售服务中心进行了暗访调查。 October 31, Mannheim (MAN) in China’s first commercial vehicle center was established in Beijing. At this point, the well-known European truck manufacturer Volvo, Mann were set up in Beijing, sales and service center. It is understood that in Europe, there is no concept of 4S, Toyota 4S is a concept proposed. However, Volvo and Man in Beijing in terms of these two sales centers, in fact, is responsible for the 4S shop features. In order to compare the international giants’ sales and service attitude in Beijing, the reporter conducted an unannounced investigation on Germany Mann and Sweden Volvo in Beijing with the same grade of sales and service center.