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到现在,大多数经理都同意情感智力对个人的办事效率是和智商同样重要的。但是企业中的重要工作大多是在班组中完成的。新的研究揭示团体的情感智力是什么,以及它是如何实现的。
By now, most managers agree that emotional intelligence is as important to IQ as IQ. But most of the important work in a business is done in a team. New research reveals what a group’s emotional intelligence is and how it is achieved.