中国铁通黑龙江分公司(以下简称黑龙江铁通)成立五年来客户服务从公司初建时的零乱稚嫩不断走向规范和成熟,实现了从无到有、从小到大、从弱到强的转变。黑龙江铁通从诞生的那一刻起,黑龙江铁通人就实事求是地将自己的服务理念确定为“客户永远正确、失误没有客观”。现在,黑龙 China Tietong Heilongjiang Branch (hereinafter referred to as Heilongjiang Tietong) set up five years of customer service from the beginning of the company when the messy innocence continue to regulate and mature, achieved from scratch, from small to large, from weak to strong change. From the moment of the birth of Heilongjiang Tietong, Heilongjiang Tietong Personnel determined its own service concept as “the customer is always correct and the mistake is not objective”. Now, Black Dragon