面对经济全球化的挑战,如何提高企业经济活动的运作效率,是相当多的企业迫切需要思考的课题,而提高流程的效率又是其中的关键,业务流程再造是其中不少企业绕不过去的门槛。在上世纪80至90年代,美国通用电气公司在当时董事长兼C EO韦尔奇的带领下,对公司的业务流程进行了彻底的 In the face of the challenge of economic globalization, how to improve the operational efficiency of the economic activities of enterprises is a subject that many enterprises urgently need to think about, and improving the efficiency of the process is one of the key issues. Business Process Reengineering The threshold. In the 1980s and 1990s, the United States General Electric Co., under the leadership of then chairman and C EO Welch, the company’s business processes were thoroughly