湖北省黄冈市国家税务局征管分局把增强税务干部的服务意识作为密切税企关系、树立国税形象的重要举措,将热情服务、文明办税贯穿于税收征管的全过程,既优化了税收环境,又推动了地方经济的发展。用信息化带动管理服务。一是推广应用CTAIS软件,将市直1000多户纳税人的税收征管业 Huanggang City, Hubei Province, the State Administration of Taxation Branch of tax administration to enhance the awareness of service as a close tax-enterprise relationship, establish an important measure of national tax image, the enthusiasm services, civilized tax throughout the tax collection and management of the whole process, not only optimizing the tax environment, And promote the development of local economy. Using information technology to drive management services. First, promote the use of CTAIS software, the city straight taxpayers more than 1000 tax collection industry