论文部分内容阅读
政府组织是公共性、权威性的组织,与老百姓的生活关系最为密切,对社会生活的影响最深远。政府官员的言行举止和着装等有时绝不是小事,因为它可能时时刻刻影响着公众的情感,有时会对危机事件的处理产生一定的消极影响。2015年1月2日,黑龙江省哈尔滨市北方南勋陶瓷大市场仓库发生火灾事故,造成1幢11层建筑物坍塌,5名消防员牺牲、14人受伤。事故发生后,最高人民检察院挂牌督办,公众和媒介广泛关注,从公共关系危机处理技巧方法看,组织领导人必须亲赴第一线。本来是到危机救援现场调度指挥,听取汇报,由于组织领导人自己一时不慎,引发了不该有的“舆情”。
Government organizations are public and authoritative organizations that have the closest relationship with people’s lives and have the most profound impact on social life. Sometimes government officials’ demeanor and dress are not trivial matters at times, as they may affect the public’s emotions all the time and sometimes have a negative impact on the handling of the crisis. On January 2, 2015, a fire broke out in the warehouse of Nanxun Ceramic Market in the north of Harbin, Heilongjiang Province, causing the collapse of one 11-storey building. Five firefighters died and 14 others were injured. After the accident, the Supreme People’s Procuratorate supervise the handling, the public and the media widespread concern, from the public relations crisis management techniques, organizational leaders must go to the forefront. Originally to the scene of the crisis rescue command dispatch, listen to the report, due to the organizers temporarily inadvertently triggered a should not have “public opinion ”.