信访在现有体制和法治环境下对社会矛盾的缓和与化解有着重要的意义。信访渠道与法律渠道共同化解了广东省近几年来数量一直居高不下的劳动争议进而有效地化解了社会矛盾。由于现有劳动争议处理机制的高成本、低效率及低公正性,劳资间利益争议救济渠道的空缺,司法权威的式微和部分劳动者的效仿信访,出现“信访不信法”的社会怪象。结合广东省的劳动争议处理实践,我国应借鉴两大法系中典型国家的劳动争议处理机制,区分权利争议和利益争议并设计不同的救济渠道,注重政府公信力和法治权威的塑造,分阶段推进兼预防性、中立性、公正性、高效性、刚性和公信力于一身之劳动争议处理机制在内的各种社会利益争议处理机制构建和完善,实现信访在法治轨道下的转型,并反过来成为法治前进的助推器。 Petition in the existing system and the rule of law under the environment of social conflicts to ease and resolve is of great significance. Letters and visits channels and legal channels together to resolve the Guangdong Province in recent years the number has been high labor disputes and thus effectively resolve the social conflicts. Due to the high cost, inefficiency and low fairness of existing labor dispute handling mechanisms, vacancies in the channels of relief for labor-capital interests dispute, the moderation of judicial authority and the imitation of petitions by some workers, there is a social blame that Like Combined with the practice of labor dispute settlement in Guangdong Province, our country should draw lessons from the labor dispute handling mechanism of typical countries in the two major legal systems to distinguish between rights disputes and interest disputes and to design different remedial channels. We should pay attention to shaping the credibility of the government and authoritativeness of the rule of law, The construction and improvement of a variety of social interest dispute handling mechanisms, including preventive, neutral, fair, efficient, rigid and credible labor dispute handling mechanisms, and the transformation of letters and visits under the rule of law and in turn the rule of law Booster forward.