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Q:客户带包包样板过来加工,金额大概6万元左右,因为是老客户,所以没交定金。收货后,平常付款爽快的客户却大发雷霆,说他刚收到货,就有档口在销售一模一样的东西了,客户一口咬定是我们做的,要扣两万元货款,以示警告。对此我们百口难辨,两万元对于加工企业来说不是个小数目。后来我们上网一查,在淘宝上销售这个产品的卖家有好几个,我们该怎样告诉客户,淘宝上销售同款产品的已经大有人在,并由此证明自己没有泄密呢?
Q: customers come with bag model processing, the amount of about 60,000 yuan, because it is old customers, so I did not pay a deposit. After receipt, the usual payment is refreshing customers are furious, said he just received the goods, there is stalls in the sale of exactly the same thing, a customer insisted that we do, to be detained 20,000 yuan payment, to show warning. In this regard, we are hard to tell, two million for the processing enterprises is not a small number. Later, we check the Internet to sell this product on Taobao sellers have several, how do we tell customers that Taobao has the same product sales in the already, and thus prove that they did not leak it?