“由于不需要客户跑到服务中心就可以快速、高效、可靠的实现软件升级,这大大提高了客户满意度。”KDDI公司“au”服务和产品规划部移动终端开发部总经理Kimihiko Nakamura先生说,“手机成功修复的比率以及升级的速度都达到了我们的要求。我们期待着为用户提供更好的使用体验。 “Customer satisfaction is greatly improved by enabling software upgrades to be delivered quickly, efficiently and reliably without the need to go to a service center.” Kimihiko Nakamura, General Manager of Mobile Terminal Development at “au” Services and Product Planning Division, KDDI , “The rate at which cell phones are successfully repaired and the speed of upgrades meet our requirements and we look forward to providing a better user experience.”