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随着时代的发展,社会的前进,人们自我保护意识和法律意识的逐步增强,医患沟通在提高医疗质量,保障医疗安全,维护医院正常工作秩序等方面,有着重要的作用,我们湖北宜昌市卫生学校附属医院近年在医患沟通的研究和实践方面积累了一些经验。一、医患沟通的时代特征 (一)改革不断深入:医疗保险体制的改革,为广大病人就医提供了充分的选择权,身体不适看不看病,花多少钱看病,选择哪家医院看病,选择哪个医生看病,已从传统的以医院为主的卖方市场转向以病人为主的买方市场。 (二)人们的法律和保护意识增强:随着人们法律意识和自我保护意识的明显增强,病人和家属必然要维护自身的合法权益。另外有些病人和家属将医疗消费等同于日常普通消费,但是医疗服务具有
With the development of the times, the progress of society, the gradual enhancement of people’s awareness of self-protection and legal awareness, the communication between doctors and patients plays an important role in improving the quality of medical care, ensuring medical safety and maintaining the normal working order of the hospital. Our city of Yichang, Hubei In recent years, the health school affiliated hospital has accumulated some experience in the research and practice of doctor-patient communication. First, the era characteristics of communication between doctors and patients (A) deepening reform: the reform of the medical insurance system for the majority of patients to provide adequate medical treatment, physical discomfort do not see the doctor, how much money to see a doctor, choose which hospital to see a doctor, choose Which doctor has gone from a traditional hospital-based seller’s market to a patient-based buyer’s market. (B) people’s law and protection awareness: With people’s legal awareness and awareness of self-protection was significantly enhanced, patients and their families will inevitably have to safeguard their legitimate rights and interests. In addition, some patients and their relatives equate their medical expenses with ordinary daily consumption, but medical services have