门诊“四长一短”问题,是目前我国大多数医院的一种顽疾,各家医院也都对这一现象采取了一些应对措施,如在各楼层增加挂号、收费窗口、增加药房、增加出诊医生等,这些措施确实起到了分流患者的作用,在一定程度上缓解了门诊“四长一短”的问题,但这些措施只适合于空间和人员充足的医院。 Outpatient “four long and one short” problem is a stubborn illness in most hospitals in our country at present, and all hospitals also take some countermeasures against this phenomenon. For example, increase registration and charging windows on all floors, increase pharmacies, The increase in the number of visiting doctors, etc. These measures have indeed played a role in shunting patients to a certain extent, alleviating the out-patient issue of “four longs and one shorts”, but these measures are only suitable for space and well-staffed hospitals.