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近年来,我国服务型政府建设取得了一定成就,但同时也存在亟待解决的问题。主要表现为:服务型政府建设的步伐和力度落后于民众期待和要求;有限的公共资源和不断增长的公共需求之间的矛盾,公共服务供给无法满足民众日益多元的公共服务需求;政府主导的公共服务决策和供给模式与民众的真实需求的脱节,造成公共服务供需失衡和供需错位,等等。为解决这些问题,实现公共服务与公共需求的有效对接,应回到需求并重视需求管理在服务型政府建设中的重
In recent years, the construction of service-oriented government in our country has made some achievements, but at the same time there are still problems to be solved urgently. Mainly as follows: service-oriented government construction pace and strength lags behind people’s expectations and requirements; limited public resources and the growing contradiction between public demand, public service supply can not meet the people’s increasingly diverse public service needs; government-led Public service decision-making and supply patterns and people’s real needs out of touch, resulting in imbalance between supply and demand of public services and supply and demand dislocation, and so on. In order to solve these problems and realize the effective connection between public service and public demand, we should return to the demand and emphasize the importance of demand management in the construction of service-oriented government