过去20多年日本企业成功之道在于重视三个硬性S因素外(战略、结构、制度),还十分重视四个软性 S 因素(人员、风格、技能、崇高目标),并把七个 S 相互融合,因而管理更有效。“软性管理”就是充分重视人的因素的作用,强调员工的精神状态、文化素养、企业认同感以及团结互助、整体协调的精神;实施全员动员,增强忧患意识,群 The path to success of Japanese companies in the past 20 years or so has been to place emphasis on three hard S factors (strategy, structure, and system), and also attaches great importance to the four soft S factors (people, style, skills, lofty goals), and put the seven S’s to each other. Convergence, so management is more effective. “Soft management” is the role of giving full consideration to human factors, emphasizing employees’ mental state, cultural quality, corporate identity, solidarity, mutual assistance, and overall coordination; implementation of full mobilization, awareness raising, and