所谓“情感”是指人们在社会生活中对外界所产生的一种态度,一种好恶的倾向。“情感激发”则是利用积极的情感,去感染、打动、激励对方,使其达到情感高峰或与自己的感情产生一致进而采取合作态度的一种交际方式。 公共关系中,无论对内部员工,还是对外部公众,都要用到情感激发。对 The so-called “emotion” refers to the people in the social life of an attitude toward the outside world, a tendency of evil. “Emotional stimulation” refers to a communicative approach that uses positive emotions to infect, impress and motivate each other so that they reach the peak of their emotions or become consistent with their feelings and then adopt a cooperative attitude. Public relations, both for internal employees, or external public, emotional stimulation should be used. Correct