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针对维修类装备承制单位质量管理体系有效性评价中所存在的方法少、主观因素影响大及量化程度不足的问题,从维修类装备承制单位实际特点出发建立了一套多目标指标体系及评价指南,采用熵权法和层次分析法相结合的方式确定了指标体系的综合权重,再通过模糊综合评价对维修类装备承制单位质量管理体系有效性进行评价打分,确定有效性等级。结合实例对评价模型进行了应用,获得了比较准确、客观的评价结果,为促进维修类装备承制单位质量管理体系持续改进提供了可靠的决策支持。
Aiming at the problem that there are less methods, subjective factors and insufficient quantification in the evaluation of the quality control system of maintenance equipment, the multi-objective index system is set up from the actual characteristics of service equipment maintenance units Evaluation guidelines, using the combination of entropy and analytic hierarchy method to determine the comprehensive weight of the index system, and then through the fuzzy comprehensive evaluation of maintenance equipment, quality control system of the unit carrying out quality control system rating scoring, to determine the level of effectiveness. The evaluation model has been applied in combination with the examples to obtain more accurate and objective evaluation results, which has provided reliable decision support for promoting the continuous improvement of the quality management system of the maintenance unit.