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目的研究标准化沟通在促进社区慢性病管理中的作用效果。方法选取2015年2月-2016年4月深圳市宝安区福永人民医院管辖社区的慢性病患者300例为观察对象,采用标准化沟通对患者进行社区管理。对比标准化沟通前后患者慢性病知识掌握率,血压、血糖控制率,心理状态,吸烟、饮酒率以及生活质量。结果标准化沟通前患者慢性病知识掌握率及血压、血糖控制率均显著低于标准化沟通后,差异有统计学意义(P<0.05)。标准化沟通前患者SAS、SDS评分,吸烟率,饮酒率,饮食、精神、睡眠以及心理评分均显著高于标准化沟通后,差异有统计学意义(P<0.05)。结论标准化沟通在促进社区慢性病管理中具有显著的效果,可有效控制血压、血糖水平,消除心理不良情绪,降低吸烟率及饮酒率,同时提高患者生活质量。
Objective To study the effect of standardized communication in promoting community chronic disease management. Methods From February 2015 to April 2016, 300 patients with chronic diseases under the jurisdiction of Fuyong People’s Hospital of Bao’an District of Shenzhen City were selected as the observation subjects and their community management was conducted by standardized communication. Comparison of standardized knowledge of chronic disease control before and after the master rate, blood pressure, blood glucose control, psychological status, smoking, drinking rate and quality of life. Results Before standardized communication, knowledge of chronic disease control rate and blood pressure, blood glucose control rates were significantly lower than the standardized communication, the difference was statistically significant (P <0.05). SAS, SDS score, smoking rate, drinking rate, diet, mental status, sleep and psychological scores of patients with standardized communication were significantly higher than those of standardized communication (P <0.05). Conclusion Standardized communication has a significant effect in promoting community chronic disease management, which can effectively control blood pressure and blood sugar levels, eliminate psychological bad mood, reduce smoking and drinking rates, and improve the quality of life of patients.