窗口服务的一面镜子——访《邮政服务用语》的主要编者穆怀中贺勃胜按：日前，邮电部邮政总局向全国邮政企业印发了《邮政服务用语》一书，作为邮政窗口服务用语的规范。这是邮政部门在加强服务“软件”管理上又一新的举措。日前，本刊通讯员采访了《邮政服务用语》一书的... Mirror of Window Service - Interview with Mu Huai-chun, Editor-in-Chief of “Postal Service Terminology” By: Recently, the General Administration of Posts and Telecommunications of the Ministry of Post and Telecommunications has issued a postal service term for the postal enterprises across the country, specification. This is another new measure taken by the postal service in strengthening the management of the service “software”. Recently, the correspondent interviewed the “postal service terms,” ​​a book ...