新时期,企业离退休人员管理工作应该强化服务与管理两大主线,二者不可或缺,不可偏颇,而且服务要优质,管理要加强。优质服务,就是要通过精心、耐心、热心的服务,使企业离退休人员感受到组织的关怀和温暖,保证企业离退休人员老有所依、老有所养、老有所乐,而且老 In the new era, the management of retirees in enterprises should strengthen the two main lines of service and management. Both are indispensable and cannot be biased. Moreover, services must be high-quality and management must be strengthened. Quality service means that through meticulous, patient, and enthusiastic service, the retired employees of the company feel the care and warmth of the organization, and ensure that the retired employees of the company are always dependent on old age, have a good old age, have fun in their old age, and are always old.