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当前正是经济发展迅速的时期,市场竞争日益激烈,企业间的比拼不仅是产品之间的竞争,更是企业核心力的竞争。客户作为企业发展的重要源泉力量,对企业的生存和发展有重大作用。为了减少客户流失,企业必须加强管理,增强自身实力,才能保留并增加客户量,不断提高自身的市场竞争力,实现企业的健康发展。
At present, it is the period of rapid economic development and the increasingly fierce market competition. The competition among enterprises is not only the competition among products, but also the competition of the core enterprises. As an important source of enterprise development, customers play a significant role in the survival and development of enterprises. In order to reduce the loss of customers, enterprises must strengthen management, enhance their own strength, in order to retain and increase the number of customers, and constantly improve their market competitiveness, and achieve the healthy development of enterprises.