论文部分内容阅读
今年7月,首都信息发展股份有限公司(以下简称首信公司)与IBM中国有限公司(以下简称IBM)就首信公司的首都信息呼叫中心(Call Center)项目签订合作协议,同时宣布为了更好地服务于城市信息化,进一步推进首都信息化进程,由双方合作的“数字北京信息亭”便民项目即将启动。 首信公司的这一呼叫中心(Call Center)项目包括产品集成、应用开发、项目管理以及项目实施几个主要步骤,是一个由IBM公司全面集成的总体解决方案。经过合作双方的共同努力,该项目计划于10
In July this year, Capital Information Development Co., Ltd. (hereinafter referred to as Capitel) and IBM China Limited (hereinafter referred to IBM) signed a cooperation agreement for Capitel’s Capital Information Call Center project and announced that in order to better To serve the city of information technology to further promote the process of capitalization, by the cooperation of the “Digital Beijing Pavilion” convenience project is about to start. Capitel’s Call Center project includes several major steps in product integration, application development, project management and project implementation, and is a total solution fully integrated by IBM. Through joint efforts of both parties, the project is scheduled to be held at 10