优质服务,是企业竞争的核心。要把优质服务一直作为系统工程来抓,使之渗透到企业的每一个环节。要求采购环节、生产环节、销售环节、运输环节都要有优质服务意识,只有每一个环节都做到了优质服务,一个企业的优质服务才不会成为一句空话,才能真正让用户满意。一百减一等于零,是我们优质服务质量的最高要求。在我们开展优质服务活动中,如果有100次服务,其中有一次 Quality service is the core of enterprise competition. We must take good service as a systematic project to make it permeate every aspect of the enterprise. Requires procurement, production, sales, transportation must have a sense of quality service, and only every aspect of the service have been done, an enterprise’s quality service will not be empty talk, in order to truly allow users to satisfaction. One hundred minus one is zero, is the highest quality service of our highest requirements. Of the 100 services we have at one of our service activities