目的分析门诊药品差错产生的原因及其防治措施。方法通过门诊患者就医取药的流程分析差错产生的原因。结果药品差错根源于很多环节,有医师、药师、收费人员等各方面,其中药师差错是产生药品差错的主要环节。结论培养医务人员尤其是药师良好的工作素质,严格执行各项规章制度,才能减少药品差错,确保患者用药安全。 Objective To analyze the causes of out-patient drug errors and the preventive measures. Methods Through outpatient treatment of patients taking medicine to analyze the reasons for the error. Results Drug errors rooted in many aspects, there are physicians, pharmacists, fees and other aspects of personnel, including pharmacists error is the main part of the drug errors. Conclusion Training medical staff, especially pharmacists good quality of work, strict implementation of the rules and regulations, in order to reduce drug errors and ensure the safety of patients medication.