调解员要极谨慎地保守秘密。对调解的损害,首推泄密。 调解员决非旁观者,他的任务是说服双方当事人作出让达成和解,调解员必须帮助当事人找到解决的途径。 和解的责任 调解员无法确定和解是否公平。通常,只要双方接受,调解员就会接受。 恰逢当事人不熟悉谈判的程序,谈判的能力又不均等时,此乃头等大事。然而,商事纠纷和保险索赔,双方很可能由老练的律师代表,不均等的谈判能力极少成为问题。 Mediators should be very conservative to keep secrets. The mediation of the damage, devaluation. The mediator is by no means a bystander, his task is to convince both parties to make a settlement, and the mediator must help the parties find a solution. The mediation’s responsibility mediators can not determine whether the settlement is fair. Usually, as long as both parties accept it, the mediator will accept it. It is a top priority when the parties are unfamiliar with the negotiation process and the negotiating power is not equal. However, commercial disputes and insurance claims are likely to be represented by experienced lawyers and unequal bargaining power is rarely a problem.