周晓林、李真在《四川档案》2003年第3期撰文,指出实现创新利用服务的思路与对策有三种。一是建立以用户为中心的服务模式,包括(1)导入现代营销理念,即档案部门超前于用户的现实欲望,通过切实有效的措施激发用户的档案信息需求,使用户产生利用档案信息的动机;(2)加大对招工、拆 Zhou Xiaolin and Li Zhen wrote the article “Sichuan Archives” No. 3 of 2003 and pointed out that there are three kinds of thinking and countermeasures for realizing the innovative utilization of services. First, to establish a user-centered service model, including (1) the introduction of modern marketing concepts, that is, the archives department ahead of the user’s real desire, through effective measures to stimulate the user’s information needs of the file, so that users generate motivation to use the file information ; (2) increase the recruitment, demolition