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内蒙古乌拉特中旗电力公司始终把拓展电力市场,深化优质服务,促进电力营销作为企业的一个工作重心贯穿于全过程。强化宣传、增进沟通、增强服务意识;加强教育、强化培训、提高服务技能;快速行动、扎实服务、加快解决供电服务的突出问题;倾听客户呼声、规范服务机制、提高电量增长点;积极开展有影响、有声势的形象展示活动提高客户满意度;拓展收费方式、方便客户缴费等方式方法,使企业管理水平不断提高,供电量逐年攀升,经济效益不断增长的良性态势。
Inner Mongolia Wulatezhongqi Power Company has always been to expand the electricity market, deepen the quality of service and promote electricity marketing as a business center of gravity throughout the entire process. Strengthen publicity and communication, and enhance awareness of service; strengthen education, strengthen training and improve service skills; act promptly and solidly to speed up solutions to outstanding problems in power supply services; listen to customers’ voices, standardize service mechanisms and increase electricity consumption growth points; Influence, vigorous image display activities to improve customer satisfaction; ways to expand fees and charges, facilitate payment methods, so that the continuous improvement of business management, electricity supply increased year by year, the growing economic benefits of the benign situation.