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一、选题理由运输企业为客户服务,首要任务是将客户所委托运输的货物安全及时的送达到客户指定的地点,交付给客户指定的收货人,完成客户的运输委托服务,收取运输费用,完成一个运输循环。但这里存在着一个服务风险问题,就是委托方和收货方不是同一家单位(或同一个人),运输完毕后不承认已经收到所运输的货物,作为运输服务企业应该如何提前防控此类风险的发生?特别是运输企业不是个体运输户,或者社会的个体配货车,绝大部分都不是货到付款,而是采取事
First, the reasons for the title Transportation companies for customer service, the first task is to be entrusted to the customer transport of goods in a timely and safe delivery to the customer specified location, delivered to the customer designated consignee to complete the customer’s commissioned by the transport services, transportation fees charged , Complete a transport cycle. However, there is a service risk problem, that is, the consignor and the consignee are not the same unit (or the same person), after the transport is not recognized have received the transport of goods, as transport service companies should be how to prevent such control in advance Risks happen? In particular, transport companies are not individual transporters, or the social individual vans, the vast majority are not cash on delivery, but to take things