一、何谓情商情商(情感智力)是由哈佛大学的彼得·萨洛瓦里和新罕布什尔大学的约翰·梅耶两位心理学家在1990年首次提出的,用来描述对成功至关重要的情感特征。后来情商(EQ)概念被丹尼尔·古尔曼的《情感智力》一书发扬光大,一度震动美国的每个角落,成为评价人的标准、培养孩子的指南。那么,何谓情商呢?情商是指一个人的情感商数,即除智商以外,影响人的认知过程的其他心理因素,如意志、兴趣、情绪、控制能力和承受挫折的乐观态 First, what is EQ (Emotional Intelligence) was first proposed by two psychologists, Peter Sarlova of Harvard University and John Meyer of the University of New Hampshire, in 1990 to describe the key to success Emotional characteristics. Later, the concept of EQ was promoted by Daniel Gurman’s book “Emotional Intelligence”, which shocked every corner of the United States and became the standard of evaluation. Emotional quotient refers to the emotional quotient of a person, that is, other mental factors that affect the cognitive process of a person other than IQ, such as will, interest, emotion, control ability and optimism of frustration