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目的:中药药学服务是现代中医院药学的发展方向和主流,利用信息技术和智能软件弥补当前药学从业者经验和知识的不足,帮助实现药学服务的目标。方法:将本体理论与案例推理技术融合起来应用于知识管理和服务过程,构建一个面向中药学服务和集信息共享、知识快速获取、学习、辅助决策的智能化知识服务平台(KSS-TCM)。结果:该系统通过本体学习自动实现中药学本体的构建,通过案例学习自动实现中药学知识库的动态更新和扩展,应用后大幅度提高了中药药学服务的效率和质量。结论:该平台为中药现代化和全程化中药学服务提供了重要的信息技术支持。
Purpose: Traditional Chinese medicine pharmacy service is the development direction and mainstream of modern Chinese medicine hospital pharmacy. It makes use of information technology and intelligent software to make up for the lack of experience and knowledge of current pharmacy practitioners and helps achieve the goal of pharmacy services. Method: Integrate ontology theory and case-based reasoning technology into knowledge management and service processes, and build an intelligent knowledge service platform (KSS-TCM) oriented to Chinese pharmaceutical services and information sharing, knowledge acquisition, learning, and decision-making. Results: The system automatically realizes the construction of Chinese pharmacy ontology through ontology learning, and automatically updates and expands the pharmacy knowledge base through case study. After the application, the efficiency and quality of traditional Chinese medicine pharmacy services are greatly improved. Conclusion: This platform provides important information technology support for modernization of Chinese medicine and full-course Chinese pharmaceutical care.