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该文从虚拟参考咨询(VRD)常用的信息工具(软件)的优势及特点入手,阐述了建设独立参考咨询平台的必要性,建构了基于WEB的虚拟参考咨询平台的数字化模型。
Beginning with the advantages and features of the commonly used information tools (softwares) in virtual reference consulting (VRD), this article elaborates the necessity of building an independent reference platform and constructs a digital model of the virtual reference platform based on WEB.