东莞市运河商场是以零售为主,批零兼营的综合性商场。内设28个专柜,两个独立核算的批发部。1989年在市场疲软,竞争激烈的情况下,实现税利401万元,实际上缴国家税利达340万元,比1988年增长71％。该商场之所以取得如此好的经济效益,主要是实行了专柜承包责任制。他们的具体做法是: 首先,明确各柜组、批发部的责任是:贯彻执行党和国家的方针、政策,提高劳功效率,降低成本和费用,加速资金周转,完成购销计划,保证实现利润指标,遵守商场的各项规章制度和提高服务质量,尽量满足消费者的需要。在这个原则下,制定了以利润指标为核心的营业额、费用率、服务态度、服务质量、卫生、安全保卫等一系列考核指标。 Canal shopping mall in Dongguan City is based retail, wholesale and retail run a comprehensive shopping malls. There are 28 counters, two independent accounting of the wholesale department. In 1989, with weak market and fierce competition, the company realized a tax profit of 4.01 million yuan and effectively paid state tax of 3.4 million yuan, an increase of 71% over 1988. The reason why the mall achieved such good economic benefits, mainly the implementation of a contract responsibility system counters. Their specific practices are as follows: First of all, it is clear that the responsibility of each cabinet group and wholesale department is to follow the principles and policies of the Party and the state, raise labor efficiency, reduce costs and expenses, speed up cash flow, complete purchase and sales plans, and ensure profits Indicators, abide by the rules and regulations of shopping malls and improve service quality, try to meet the needs of consumers. Under this principle, a series of assessment indicators such as turnover, cost rate, service attitude, service quality, health and safety and security with profit indicators as the core have been formulated.