济南铁路局青岛火车站的优质服务得到了全国的好评,先后获得全路客运品牌车站、全国用户满意服务品牌等称号。为了进一步提高服务水平,创出服务名牌,2002年他们注册了“阳光家园”服务品牌。几年来,该站推行了服务标准化,建立了服务标准体系,坚持按标准服务、诚信服务,服务质量 Jinan Railway Bureau of Qingdao Railway Station’s quality service has been praised the country, has won the entire passenger station brand, the National Customer Satisfaction Service brand title. In order to further improve service levels, creating service brand names, in 2002 they registered the “Sunshine Home” service brand. In recent years, this station has promoted the service standardization, established the service standard system, adhered to the standard service, the good faith service, the service quality