一、办馆理念与“以人为本”办馆理念是图书馆开展一切工作的灵魂。“读者满意”首先是图书馆办馆理念上的变革,是“以人为本”的具体体现,是图书馆发展的原动力,是图书馆现代管理的核心,是图书馆精神的重要体现。它是由图书馆最高决策者确定,并为图 First, the concept of office and “people-oriented” Library concept is the soul of all the work the library. “Reader Satisfaction ” First of all, the concept of change in library management is the embodiment of “people-oriented ”, is the driving force behind the development of the library, is the core of modern library management, is an important manifestation of the spirit of the library. It is determined by the library’s top decision makers and is a map