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人民信访制度是中国特色社会主义民主法治中一项重要的制度设置,是规范信访工作行为和信访人信访行为的法律、法规以及规范性文件的总和;它源于丰富生动的信访工作实践,又反过来指导和规范信访工作实践,不断提升信访工作水平;它在国家经济社会发展特别是社会主义民主法治建设中发挥着重要作用,并以此推动信访工作沿着科学轨迹向前发展。
The system of people’s letters and visits is an important institutional arrangement in the democratic and legal system of socialism with Chinese characteristics. It is the sum of laws, regulations and normative documents that regulate the behavior of letters and visits and the petitions of petitioners. It originated from the rich and vivid work of petitions and letters, In turn, it will guide and standardize the work of letters and visits and constantly improve the level of letters and visits. It plays an important role in the country’s economic and social development, especially in the construction of socialist democracy and the rule of law. It will also promote the progress of letters and visits along the scientific track.