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当前我国正处在社会转型期,各种社会矛盾凸显,社会压力加剧,信访作为社会“减压阀”有效地缓解了社会压力。但是随着计算机技术的发展和网络的广泛普及,网络的虚拟空间越来越多地成为人们反映问题和发表意见的平台,所以,网络信访方式已经越来越引起信访部门的重视,公安机关为了更好地解决公安信访问题,维护社会稳定,也要与时俱进,将网络信访引入公安信访领域,为解决公安信访案件服务。
At present, our country is in a period of social transition, all kinds of social contradictions are prominent, and social pressures are aggravated. Complaints and petitions as a social “pressure reducing valve” have effectively relieved social pressure. However, with the development of computer technology and the extensive popularization of the Internet, the virtual space of the Internet has become a platform for people to reflect and express their opinions more and more. Therefore, the way of online petition has drawn more and more attention from petitioners and departments. To better solve the problem of public security letters and visits and safeguard social stability, we must also keep pace with the times, bring online letters and visits into the field of public security letters and visits, and serve the handling of public security letters and visits cases.