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目的探讨护理品管圈(QCC)活动在降低急诊留观患者风险发生率及提高护士综合素质中所发挥的作用。方法选取2015年10月~2016年3月未开展品管圈活动的3846例急诊留观患者为对照组,选取2016年5~10月开展品管圈活动的3933例急诊留观患者为研究组。比较两组患者风险发生率,探讨品管圈活动的作用。结果研究组留观患者风险率0.178%低于对照组的0.442%,差异有统计学意义(P<0.05)。14名圈成员于活动后的自我综合素质评分优于活动前,差异有统计学意义(P<0.05)。结论护理品管圈活动的开展使留观患者的风险发生率得到有效的控制,护士的综合素质明显提升,可在基层医院中广泛应用。
Objective To explore the role of nursing product pipe loop (QCC) in reducing the incidence of emergency patients and improving the overall quality of nurses. Methods A total of 3846 emergency patients who did not conduct QC activities from October 2015 to March 2016 were selected as the control group and 3933 emergency patients who performed QC activities from May to October in 2016 were selected as the research group . The incidence of risk in both groups was compared to explore the role of QA activities. Results The observational risk in study group was 0.178% lower than that in control group (0.442%), the difference was statistically significant (P <0.05). The score of self-comprehensive quality of 14 circle members after the activity was better than that before the activity, the difference was statistically significant (P <0.05). Conclusion The development of nursing product pipe circle activities can effectively control the incidence of patients with apparent risk. The comprehensive quality of nurses has obviously improved and can be widely used in primary hospitals.